When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I went to my car in tears because I felt I had been taken advantage of and lied to.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I went ahead and paid it knowing that I would dispute this with my credit card company. I could not even breathe when I was told the cost but felt bullied into paying the $2000 surprise bill. He stated the cost would be at $250.00 an hour. I asked him how many hours he would need to complete the tattoo he stated no more than 3 hours total. Robert said, "I am sorry but the cost for today is $2,000." I contemplated not paying but I felt intimidated being a female in the presence of two males, alone. I looked to him to step in and he was quiet with his head down the entire time.
You told me the tattoo would take approximately 3-4 hours, so I was expecting to pay no less than $750.00, including the $200 deposit." The manager was next to the register with Robert while I was expressing my frustration on the cost and lack of professionalism. To top it off the tattoo is not even complete and there is no color. Then you and your female coworker took a 1-and-a-half-hour lunch break. Robert then stated, "the cost for today is $2,000." I was flabbergasted! I said "$2,000? You started after 1:30 PM because you did not have the sketch completed when I arrived. After a short period and with no color and incomplete outlining, he informed me that "we're done for the day." At 7:30 PM I proceed to the checkout counter. After about an hour, the manager approaches Robert and asks him how much longer it will be before he finishes. He advises me he will try and then proceeds to rush to finish. I ask Robert if he will be able to complete my tattoo with the coloring. After hours pass, I begin to panic because I realize it will take a lot more time to complete. After a one-and-a-half-hour lunch, he returns and apologizes for his tardiness and continues the tattoo session. As we are in the middle of the session, he agrees to attend lunch with his coworker.
About 2 hours into the session, a female coworker comes up to Robert and invites him to lunch with her. What he showed me was something completely different from what I initially asked for, but I hesitantly agreed to it along with my color choices. He proceeded to the backroom to draw the tattoo and reappeared at 1 PM. I once again shared with Robert what I wanted and showed him the area on my stomach that was to be covered. I was greeted by Robert who had no sketch drawn out of the tattoo as we discussed at the time of my initial consultation. I arrived at the tattoo shop at 10:20 AM for my scheduled appointment on Saturday September 5, at 10:30 AM. I rescheduled my appointed for Saturday, Septemat 10:30 AM. On ApI received an email from Robert informing me the shop was officially closed due to COVID 19 and I would have to reschedule my originally scheduled appointment to July or September. I paid the $200 deposit and scheduled my appointment for April 21, 2020. The earliest he could schedule me for the tattoo was on Tuesday, April 21,2020 at 10:30 AM. I was told there would be an initial deposit of $200 that was due immediately and would be applied towards the final cost once the tattoo was complete. He informed me that that his cost was $250 an hour and the tattoo would take no more than 3-4 hours. I showed him a picture of what I wanted, and he took me for a consultation and to get a picture of my stomach. Robert assured me he could do this and give me exactly what I wanted. My goal was to get my tummy scar covered. I spoke with tattoo artist Robert H*******. I went to Rebel Muse Tattoo on Saturday, Novemfor a scheduled consultation.
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